Emissions data: 2024
From greener buildings to more engaged teams, here’s how Bob W built a more sustainable way to stay.
2024
Highlights
Year 2024
Avg. stay 2.89 nights
4.5/5 average guest rating
35,189 local pastries served
7 new openings across 4 countries
1,608 dogs welcomed
100% renewable energy stays
92 t CO₂ saved
0 paper check-ins -> 330,000 sheets of paper saved by keeping things digital
100% of carbon emissions offset
1576tCO2e
±9,100 hours of queuing saved. We replaced the front desk with more time for the neighbourhood.
65,566 WhatsApp conversations taken care of
WhatsApp response
time ±5m30
145,948 emails replied to
67 new faces, bringing the average for 2024 to 160
50% female leadership
85% employee satisfaction (eNPS +58.5)
20+ new local collaborations (Breakfast & Gym)
Online check-in time 1-5min
50,201 responded inbound call
123 hours volunteering
Where We Make a Difference
About Bob W
We’re the tech-powered hosts bridging the best of both worlds, the reliability of a hotel and the character of a local home. At Bob W, every stay is climate-light, design-led, and locally rooted.
Smarter Stays
Every stay is climate-light, tech-enabled, and design-led for a seamless guest experience.
Bigger Impact
Partnerships with local makers, sustainable sourcing, and community engagement create meaningful impact.
Less Waste
Circular design, upcycled furniture, and renewable energy power every stay while minimizing environmental footprint.
People First
Caring for guests and Bobstars, focusing on wellbeing, inclusion, and learning.
Testimonials
The apartment was spotless, cozy and exactly as described, making our stay completely stress-free.
NATALIA
Bob W Helsinki Ullanlinna
Amazing host and a perfect location — we couldn’t have asked for a smoother visit.
MARC
Bob W Tallinn Telliskivi
Quiet, comfortable and well-equipped, this place felt like a home away from home.
TIMO
Bob W London Spitalfields
95% guest satisfaction (NPS)
4.5/5 review rating
98% Review Response Rate